Privacy Policy
This Privacy Policy covers our online data collection activities, including personal data that we collect through our Websites, inquiries, newsletter subscriptions and third party social networks.
Hanwha Corporation and its affiliated companies worldwide (collectively referred to as “Hanwha” “we”, “us”or “our”, and each as a “Hanwha Affiliated Company”) is committed to protecting the privacy of our users in line with key principles underlined by the General Data Protection Regulation (reference EU2016/679) of the European Parliament (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and in accordance with all applicable personal data protection laws and regulations of each applicable jurisdictions.
We may update this Privacy Policy at any time without prior notice to reflect changes in our personal information practices with respect to the services. We will change the “Last Updated” date at the top of this policy to indicate when the policy was last updated.
INDEX
What is personal data?
Which sources do we collect personal data from and what personal data do we use?
EMAIL ADDRESS
- Method of collecting data: Hanwha directly collects email addresses whenever you voluntarily provide the information to us through the webpages including pages for (i) signing up for newsletters and (ii) making inquiries.
- Retention period: Until services continue or users request to erase data.
COOKIES, LOG FILES, IP ADDRESSES:
- Method of collecting data:
- Log files/IP address: When you visit our website and you have not otherwise identified yourself (e.g., via registration for newsletter), our web servers automatically recognize your domain name and collect web server logs. Examples of the types of data collected in the logs are IP addresses, referral pages, date and time of site access and site visited.
- Cookies: Cookies are small data files placed on your device by a website when you visit. Cookies are currently the best way to effectively identify unique website visitors and understand how they navigate our services.
- Retention period:
- Cookies: Please see below section “10. Cookies”
- IP Addresses: 9 months or until users request to erase
YOUR NAME
EMAIL ADDRESS
COMPANY INFORMATION (Internal newsletter subscribers only)
- Affiliate
- Company
- Location (Country)
This personal data will be promptly deleted on the occasion that Hanwha Newsletters are no longer published or when cancellation is requested by the subscriber.
Subscribers may opt out of the newsletter at any time.
What are the purposes of the processing of your personal data?
WEBSITE BROWSERS / ADMINISTRATION
- We use your personal data for administrative purposes, including to help us better understand how our customers access and use our websites and applications; to provide reports to prospective partners, service providers, regulators and others; to implement and maintain security, anti-piracy, fraud prevention and other services designed to protect our customers, partners and us; and to enforce our policies, directives and processes.
COMMUNICATION
- We use your personal data to communicate with you, including responding to requests for assistance or enquiries.
ADVERTISING, MARKETING AND PROMOTIONS
- To the extent permitted by law, we may use your personal data for marketing and promotional purposes including communication through e-mail. For example, we can use your e-mail address to send newsletters and promotions.
RESEARCH AND DEVELOPMENT
- We use your personal data for research and development purposes, including improving our websites.
What is the legal basis for processing of your personal data?
TO COMPLY WITH CONTRACTUAL OBLIGATION
- This legal basis is relevant when the processing is necessary for the performance of a contract to which the user is the party or in order to take steps at the request of the user prior to entering into a contract. When you subscribe to a particular service (e.g., newsletter) through the website, the purposes of processing your personal data are primarily determined by that service. We will process your data so that we can provide that service to you.
YOUR CONSENT
- This legal basis is relevant when the user has given consent to the processing of their personal data for one or more specific purposes. When you have consented to the processing of your personal data by us for certain services through the website, you can withdraw consent at any time by following the instructions provided in the application process or by contacting us at jiyeonlee@hanwha.com
LEGITIMATE INTEREST
- This legal basis is relevant when the processing is necessary for the purpose of the legitimate interest pursued by Hanwha. On this occasion, we may not need your consent to use your data given our legitimate interest to do so, but we must inform you that we do this. Examples of this are:
- For the analysis and optimization of the website.
- For ensuring IT security and the IT operation of Hanwha.
- For prevention and investigation of criminal acts.
LEGAL OBLIGATIONS OR PUBLIC INTEREST
- Hanwha, as any other company, is subject to legal obligations and regulations. In some cases, the processing of your personal data will be necessary for Hanwha in order to fulfil these obligations.
Who will receive your personal data?
When Hanwha shares the data with its agents, service providers and advisers:
- Our agents, service providers and advisers (e.g. third-party service providers and advisers providing the variety of products and services we need such as IT maintenance and support, compliance and security services, etc.);
- Consignment of processing personal data: Hanwha consigns the operation of personal data to third parties written below to improve our service. The consigned work of our websites is as follows below. Hanwha regulates what is necessary according to the relevant regulations so that the personal information can be processed safely during the consignment contract.
- ① Company name: Edelman
- Consigned work: Marketing and promotion service
- ② Company name: Hanwha Systems/ICT
- Consigned work: Operating of website and system
When the users consent to disclose in advance
When disclosure is required by the laws:
- If required to be disclosed by any applicable laws or regulations or a court order or subpoena of any competent jurisdiction; or
- If required to be disclosed to law enforcement or government authorities where necessary to comply with applicable laws.
Storage and/or transfer of your personal data
PEOPLE WHO CAN ACCESS YOUR PERSONAL DATA
- Your personal data will be processed by our authorized staff or agents on a need to know basis, depending on the specific purposes for which your personal data has been collected (e.g. our staff in charge of sending newsletter will have access to your data).
MEASURES TAKEN IN OPERATION ENVIRONMENTS
- We store your personal data in operating environments that use reasonable security measures to prevent unauthorized access. We follow reasonable standards to protect personal data.
TRANSFER OF YOUR PERSONAL DATA OUTSIDE OF YOUR JURISDICTION
- Applicable data protection rules restrict the transfer of personal data to third-party jurisdictions, particularly those that do not have the levels of privacy and data protection that are deemed adequate under the applicable laws and regulations.
- The storage as well as the processing of your personal data as described above may require that your personal data is ultimately transferred/transmitted to and/or stored at a destination outside of your country of residence. We may also transfer your personal data to other countries including countries which have different data protection standards than those of your local jurisdiction. At any rate, we will take all reasonable steps and efforts to ensure your personal data will be protected adequately and in compliance with any applicable laws and regulations of your local jurisdiction.
- When we transfer your personal data, we rely on protection mechanisms in compliance with data protection law in order to protect your personal data and achieve an adequate level of protection.
Security
Your rights in relation to personal data
RIGHT TO ACCESS/OBTAIN A REPORT DETAILING THE INFORMATION HELD ABOUT YOU
- You have the right to obtain confirmation as to whether or not your personal data is being processed by Hanwha and if so, what specific data is being processed.
RIGHT TO CORRECT PERSONAL DATA
- You have the right to change any inaccurate personal data concerning you.
RIGHT TO BE FORGOTTEN (RIGHT TO ERASURE)
- In some cases, for instance, when the personal data is no longer necessary in relation to the purposes for which they were collected, you have a limited right for your personal data to be erased. If you would like for your personal data to be deleted or erased at any time, please send us a specific request to that effect, and we will respond to all such requests to the extent possible and/or permissible under the laws. However, please note that generally, there may be certain permissible need for us to retain portions of the personal data, and to use it internally in a lawful manner compatible with the context in which you provided the personal data.
RIGHT TO STOP THE PROCESSING OF YOUR DATA
- You have the limited right to restrict the processing of your personal data by Hanwha, for instance when the processing is unlawful and you oppose the erasure of your personal data, but instead you would like to restrict the use of your personal data. In such cases, your personal data will only be processed with your consent or for other permissible reasons as provided under the applicable laws and regulations.
RIGHT TO DATA PORTABILITY
- Under some circumstances provided by law, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format and/or transmit that personal data to another data controller.
RIGHT TO OBJECT AND TO WITHDRAW CONSENT
- Please see below section “Am I obliged to provide my personal data?”
- To this effect, please contact Hanwha in writing either by e-mail at the following address: jiyeonlee@hanwha.com or by writing to the addresses below, enclosing a copy of a document evidencing your identity.
Hanwha Group, Head of Data Protection - Chief Privacy Officer: JeeYoung Park (Hanwha Communications Committee),
Privacy Policy Director: Jiyeon Lee (Hanwha Communications Committee)
RIGHT TO LODGE A COMPLAINT WITH A DATA PROTECTION AUTHORITY
- We are committed to resolving all complaints you may have about our collection or use of your personal data in accordance with all applicable laws and regulations. If you have any questions or complaints regarding our collection, use or disclosure of your personal data in compliance with the principles of this Privacy Policy, you should first contact us using the contact details noted above. If you feel that your concerns or complaints were not adequately addressed or resolved, you may raise your complaint with the relevant appropriate authorities. For instance, you may contact the national data protection authorities (the “DPA”) in UK or EU Member State of your habitual residence, your place of work, or of an alleged infringement of the data protection laws, or you may also contact the U.S. Federal Trade Commission if you are a resident within any of the U.S. states or territories. We will cooperate in any investigations by, and comply with the advice of, appropriate DPAs in managing any disputes.
Am I obliged to provide my personal data?
However, please note that if you withdraw your consent, you may not be able to access and use certain information, features or services of the website.
Cookies
WHAT ARE COOKIES?
- Cookies are small files that may be downloaded on your device when you access and use our website. They allow the website to recognize your device and store information about your preferences or past actions. We use cookies to record the preferences of our users and to enable us to optimize the design of our website. They ease navigation and increase the user-friendliness of websites and applications. Cookies also help us to identify the most popular sections of our website. This enables us to provide content that is more accurately suited to your needs and, in doing so, improve our service. Cookies can be used to determine whether there has been any contact between us and your device in the past. Personal details can be saved in cookies, provided that you have consented. For example, cookies may be used to facilitate secure online access so that you do not need to enter your user ID and password again.
WHICH COOKIES DO WE USE?
Cookies | Type | Category | Retention period |
Adobe Analytics | Performance Cookies | Analytics / Third party cookies | Session or until you erase cache on your browser Persistent cookie : 25 Months |
Google Analytics / Google Ads | Targeting/ Advertising Cookies | Cross Site Tracking / Third party cookies | Session or until you erase cache on your browser Persistent cookie : 18 Months |
Twitter / FaceBook / Google+ / Pinterest / LinkedIn | Social Sharing Cookies | Social Media&Sharing / Third-party cookies | Session or until you erase cache on your browser Persistent cookies: Subject to relevant Cookie companies’ policy |
HOW CAN YOU DISABLE OR DELETE COOKIES?
- If you choose not to accept cookies, you can still access and use our website. Most browsers automatically accept cookies. You can prevent cookies from being stored on your device by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your device at any time. However, if you choose not to accept cookies that are strictly necessary for the provision of our services provided by our website, it may result in a reduced availability of such services. For the purpose of statistical analysis, we use analytics tools such as Adobe Analytics or Google Analytics.
- Chrome(Web/Mobile) : https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en
- Internet Explorer: https://support.microsoft.com/ko-kr/help/17479/windows-internet-explorer-11-change-security-privacy-settings
- Safari: https://support.apple.com/en-us/HT203036
- Firefox: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies
- Opera: https://help.opera.com/en/latest/security-and-privacy/#tracking
Data controllers & contact
Privacy Policy Director: Jiyeon Lee (Hanwha Communications Committee) +82-2-729-1804, jiyeonlee@hanwha.com